Success in social media marketing means increasing website traffic, increasing sales, increasing newsletter sign-ups, and improving customer service. Achieving this success is, however, not easy more so if you don’t know what needs to be done. This post takes a look at a few strategies you can use to succeed in social media marketing.
Know where your customers are
The first thing you need to do is identify your goals, your audience, and know where they are. Knowing where your target audience hangs out is the key to being able to reach them. Start by focusing on one social media channel then move to the second popular one after establishing yourself. There is, however, no harm in dedicating yourself to the channel that works.
Always be human
If your social media channel seems to be operated by an auto-bot, you will lose. On social media you have to be human. Your post must speak directly to a specific audience. All your interactions on social media have to be personable and genuine. Say hello in the morning, update them on your workday in the evening, and share interesting stories. Advertising your brand throughout is not the way to go. Be social.
Have separate channels
The first mistake most social media marketers make is that of assuming every social media channel is the same. Duplicating your content across all social media channels will not cut it. Each channel demands custom content. Instagram needs easy to digest visual content whereas Twitter calls for concise content. On Facebook, you need content that is fluffier and friendlier. Each channel is unique.
Scout the competition
Even as you focus on your clients, you have to take a look at what the competition is doing. By assessing your competition, you will be able to know what works and what doesn’t. Use their successes and failures to refine your strategy.
Don’t be afraid to spend
Last but not least, you must not be afraid to use paid advertising. You don’t need a huge budget for this. All social media platforms offer paid advertising. Use it to reach more customers.
These strategies will definitely help you achieve more success in social media. The list is, however, incomplete. There is a lot more you can do.